Job ID
Unified Communications Account Executive - Federal

Location

804-817
Length of Engagement: Direct Hire - Full Time Employee

DC area

Must have US Citizenship
 
The Regional Account Executive - Federal drives revenue Production and account penetration for a portfolio of named regional military and civilian agency accounts.
 
Functions:
  • Increase revenue and gross margin for a portfolio of federal accounts within assigned territory. Owns sales process from prospecting to closure.
  • Establish a trusted partner relationship with customer at all influence and decision making levels.
  • Drive the sales of selected manufactured products/services, integrated solutions, and selected manufacturers' products/services, through advanced solutions selling techniques.
  • Develop strategic account plans and drive the strategies through tactical implementations and effective communications with VAR Manufacturer Representatives, Inside Sales Group and support engineering and customer service personnel and organizations.
  • Manage accounts and transactions across multiple Federal military and civilian agency locations and operating organizations within the territory..
  • Work closely with the Federal Program team to ensure effective nation wide account management, where appropriate.
  • Demonstrate business acumen through business case preparation, ROI analyses, cost/benefit analyses and other performance metrics.
  • Maximize least cost channel/partner options for sales fulfillment, where appropriate.
  • Provide account leadership on development of responses to RFP's, RFI's and unsolicited proposals.
  • Proactively cultivate customer relationships to form sustainable, long-term business partnerships.
  • Stay abreast of developing and leading edge solutions, products and services.
  • Provide responsive, timely and thorough resolution of customer escalations.
  • Demonstrate understanding of key business drivers for customers (understand their business).
  • Implement strategic and consultative selling methodologies to drive revenues.
  • Conduct regularly scheduled territory /account reviews with Sales Management.
  • Provide timely and accurate account status reports, forecasts, and business plans to sales leadership and operational teams as required.
  • Travel regularly within your region establishing a schedule of sales calls to existing and new customers.
  • Involvement in regional Trade Shows and other functions deemed to be in the best interest of development business within the region.
  • Other duties as assigned.
 
  • Achieves results: Able to show consistent performance meeting or exceeding targets. Has a passion for winning; engages in a fast, flexible, and responsive style and approach; demonstrates a commitment to continuous improvement.
  • Enables change: Champions change by embracing new business solutions and technologies in order to support organizational initiatives; responds effectively during times of ambiguity, models adaptability and helps other adapt to change.
  • Champions inclusion: Supports a work environment that uses different points of view to its advantage; seeks out and uses diverse inputs and contributions to achieve desired business results.
  • Delights customers: Is personally dedicated to meeting or exceeding the expectations and requirements of internal and external customers; contributes to a team / departmental culture that inspires employees to consistently think and act with the customer in mind.
  • Acts decisively: Applies subject matter knowledge and experience when addressing complex issues; understands strategic issues clearly despite ambiguity; takes all critical information into account when making decisions; makes timely, tough decisions.
  • Drives optimization: Is personally accountable; tackles and resolves problems efficiently; measures and monitors own work and possibly the work of others; continuously improve processes, products and services; accomplishes more with less.
  • Contributes to teams: Collaborates effectively in problem analysis and decision making; promotes and contributes to team effectiveness to accomplish team goals.
  • Builds trust: Demonstrates behaviors and work styles that are consistent with corporate values.

 Required Skills, Knowledge and Experience: 

  • Bachelor's degree in related discipline or equivalent experience required.
  • 5+ years successful sales and account management experience selling into Federal/DoD accounts, with a proven track record of quota achievement.
  • Working knowledge of Federal contracting processes
  • Must have senior level experience with selling Unified Communications including, VOIP, network and security products.
  • Working knowledge of voice, network, data, security products and solutions.
  • Cisco experience preferred but not required
  • Excellent verbal, written, presentation and interpersonal skills.
  • Strong organizational and negotiation skills.
  • Ability to work well with the team.
  • Sound decision making and problem solving capabilities.
  • Ability to present professional image of self and Company.
  • Ability to handle customer inquiries and escalations professionally.
  • Thorough knowledge of computer and related business applications including MS Office.
  • Valid driver's license, current auto insurance and reliable vehicle as required by transportation needs of the market.
  • Ability to travel

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