Position Description:

 

SAP SRM Business Systems Analyst to support the Purchasing Department. Leverages detailed knowledge of the ‘procure-to-pay’ business process to analyze business needs/opportunities and implement solutions which support strategic business objectives. Responsible for collaborating with North American and International Purchasing to act as primary liaison between customers and IT to ensure successful delivery of IT solutions.

 

Responsibilities:

• Work closely with business customers to create business cases with ROI analysis for new proposals
• Create project/program plans, requirement specifications, use cases, and process flows
• Create and maintain system documentation including: designs, test plans, training documentation, and release notes
• Coordinate and perform QA functions including system testing, user acceptance testing, and customer signoff
• Create and deliver customer training on new/existing systems, or on modifications to existing systems
• Ensure clear communication and collaboration between customers, IT management, software developers, vendors, and contractors
• Responsible for managing small projects, and working with IT Project Management on larger projects/programs
• Perform technical configuration, testing and troubleshooting for software solutions
• Document, track and prioritize software defects as well as enhancement requests from customers
• Work with customers to document system issues, initiate troubleshooting to drive problem resolution
• Coordinate content/scheduling of software releases for software patches and functionality enhancements
• Create/maintain release notes and release documentation

Required Skills, Knowledge and Experience: 

• BS degree, preferably in Engineering or Computer Science
• Minimum 5 years experience in a business analyst/consulting role
• Demonstrated skill and knowledge of the ‘procure-to-pay’ business process
• Experience with IT software development lifecycle methodologies and processes
• Technical experience with SAP SRM, SAP Enterprise Portal, SAP Workflow, SAP R/3 Purchasing
• Extremely strong written and verbal communication skills
• Solid analytical, negotiation and problem solving skills
• Experience managing small to medium size projects
• Experience working with 3rd party IT integration partners
• Ability to work flexible hours in support of global customers
• Experience with MS Office applications (Visio, Project, Word, Excel, PowerPoint)

Desired Skills, Knowledge and Experience:  

• Experience with ClearQuest a plus
• SAP ABAP and or Java Web dynpro development experience desirable/a plus, but not required
• Experience with SAP ECC 6.0 functionality a plus