- Position Description:
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- Provide project management services
on internal and external projects and tasks in the Windows administration
area. Provide project leadership and serve as primary point of
contact between IT peer groups and clients.
- Work with Infrastructure Manager
to promote effective management of resources and workloads. Accountable
for internal project coordination, risk management, and issue
management. Collaborate in administration and management of a
global, Microsoft centric corporate environment.
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- Responsibilities:
- Coordinate all levels of project
and task administration in a highly dynamic Windows Infrastructure
management team.
- Create, maintain, and report
resource utilization and workloads. Implement industry standard
resource management and demand management practices.
- Develop, maintain, and track
project budget, milestones and deliverables.
- Ensure project Scope Management,
quality management, quality assurance and control
- Serve as a communication focal
point for peer groups, clients, and various levels of management.
- Build and maintain effective
working relationships with peer groups, clients, and various
levels of management.
- Participate in team collaboration
and strategic planning efforts.
- Manage project risks by identifying,
assessing, and mitigating project risks associated with factors
such as new technology, very tight schedule constraints, lack
of availability of skilled resources, and readiness of the user
organization to accept the change.
- Provide timely and appropriate
generation and dissemination of project information to management
and other stakeholders to ensure expectations are consistent
with the realities of the project.
- Identify organizational changes
that must occur and develop appropriate communication and training
programs for impacted departments and staff to support the new
system.
- Provide effective project leadership
for the team.
- Mentor team members in all aspects
of project management and communication.
- Identify and promote team improvement
initiatives.
- Collaborate with the team and
management to develop and track relevant key performance metrics
- Assist the team with vendor
relationship management and asset management
- Collaborate with other Infrastructure
Project Managers and the PMO to develop and adapt department
wide standards and best practices
- Assist in the implementation
of IT Service Management (ITSM) and ITIL processes to improve
process maturity and system availability
- Participate at some level in
day to day administration of corporate Windows server platforms.
Example: application of security patches.
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Required Skills, Knowledge
and Experience:
- Bachelors degree in Management
Information Systems, Computer Science, or technical area, or
the equivalent combination of education and experience.
- PMP certification required.
Leadership training is desired.
- Minimum of 3 years recent experience
as a project coordinator, project leader, or project manager
in IT Infrastructure area. Must possess strong project management,
time management, negotiation, budget management, risk management,
portfolio management, and prioritization skills.
- Minimum 3 years experience providing
Windows Management / Administration services in medium (>50
servers) to large (>300 servers) corporate environments.
- Experience with Windows management
/ Administration.
- Microsoft certifications beneficial.
- Demonstrated Leadership skills.
- Demonstrated ability to multi-task
with effective workload prioritization.
- Strong interpersonal and conflict
management skills with demonstrated ability to build/maintain
effective working relationships with individuals and teams in
a highly dynamic environment.
- Working knowledge of Microsoft
Office tools including Word, Excel, PowerPoint, and Visio.
- Experience in collaboratively
defining, gathering and disseminating project based metrics
- Experience in developing, communicating
and selling project approaches and practices
Desired Skills, Knowledge
and Experience:
- Knowledge of IT software development
life cycle methodologies and processes is desired. ITIL Certification
is a plus.
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