- Position Description:
Responsible for applying advanced
concepts, theories, principles, and practices in a professional
or technical discipline that is analytical, creative, evaluative
and/or advisory in nature.
Independently develops conclusions
and makes recommendations on a wide variety of complex issues.
Decisions are typically only reviewed for consistency with policy,
precedent and overall effectiveness.
Provides advice, guidance, direction
and reviews the work of lower level professional employees
Responsibilities:
- Provide recommendations for
new engineering tools.
5-30% System Analysis
- Perform application support,
problem solving, and issue resolution with internal and external
resources.
- Contribute to technical solutions
by performing technical analysis and making recommendations.
- Reviews recommendations for
technical solutions.
5-15% Project Support
- Contributes to the RFP process.
- Identifies technical issues
and determines options for issue resolution and risk mitigation.
- Defines and communicates requirements
for technical environments.
- Determines technical scope for
projects.
- Provides engineering task work
effort estimates.
- May manage a small to medium
project
5-15% Standards & Best Practices
- Applies architecture, governance
and security standards.
- Creates and applies global process
standards to system changes and deployments.
- Establishes, Maintains and applies
coding/configuration standards and best practices.
- Conducts research of emerging
operational technologies.
- Identifies Compliance Issue
Remediation.
0-30% Testing
- Review and approve test plans,
test execution and validation of test
0-10% System Performance &
Tuning -
- Conduct performance monitoring,
analyze performance against benchmarks.
- Identify tuning/ optimization
opportunities and make recommendations.
- Implement performance remediation.
- Create performance test scripts
and execute performance tests.
- Analyze business requirements
and create performance testing scenarios that ensure application
performance meets customer needs.
- Review and approve performance
test results, recommendations, and tuning results.
0-5% Functional Management
- Provides input into business
unit planning and performance metrics.
Participates in functional discussions and initiatives across
departments.
0-5% People Management
- Provides people leadership.
- Participates in activities such
as work planning, process development, resource optimization,
employee goal setting, coaching, hiring decisions, and performance
monitoring.
- Trains and/or mentors staff.
Other:
- Maintains and Coordinates Production
Support On Call Schedules and Responsibilities. Act as an escalation
point for Production Support On Call when encountering production
issues with critical path and high risk code and configuration.
- Escalates production issues
with with cross funtional, business and/or regional impact. Participates
in After Action Reviews relating to Production Issues.
Communication/Language:
- Strong verbal and written communication
skills in local market language, including meeting facilitation
and presentations. Ability to clearly articulate goals and objectives.
- Strong information seeking skills
and drive to make things happen. Ability to understand challenges
or underlying concerns, share ideas, and develops effective responses
or elevate to higher management. Ability to work independently
and cooperatively in a diverse group.
- Ability to network, influences,
and utilizes internal and external resources. Ability to exercise
high degree of professionalism
Demonstrated leadership capability
and basic understanding of managerial concepts and techniques
in areas such as work planning, training, delegating, coaching,
mentoring, and evaluating. Ability to lead initiatives and project
teams. Ability to identify solutions, collaborate with management
team, generate consensus, and motivate staff toward results.
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