- Position Description:
-
- Provide Business Systems Analysis
to clients by gathering, clarifying, researching, analyzing,
and documenting business requirements for designing, integrating
and migrating vendor software application, identifying system
interfaces, coordination of internal technical team, and integrating
solution with existing back office systems for the Client.
- Responsibilities include the
facilitation of work throughout the entire IT life cycle, which
includes working with IT architects to identify a technical solution,
facilitating IT effort estimation, providing work oversight and
customer status, and facilitating testing.
- This assignment requires significant
data analysis and mapping between systems, and requires a strong
business process development effort by the analyst with the business
customers. Persuasive and decisive communication skills are essential.
- Experience and exposure to Human
Resource Business methods, processes and procedures, including
but not limited to recruitment lifecycles, candidate selection
processes, candidate onboarding and offboarding processes.
- Experience with functional and
technical requirements gathering, developing business process
and data flow diagrams, documentation of functional and technical
specifications, test plans, deployment plans, QA plans, training
plans and coordination with project team for project implementation.
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Required Skills, Knowledge
and Experience:
- Tools/Applications:
- MS Office Suite
- Visio
- Remedy applications
- Excellent interpersonal, verbal,
and written communication skills
- Ability to work with customers,
understand their business practices and manage their expectations
- Ability to work with assigned
Project Manager in a collaborative environment
- Ability to analyze and document
business and system processes
- Experience writing Use Cases
- Ability to multitask and handle
ambiguity
- Ability to take charge and lead
tasks to completion
- Ability to work in a cross-functional
organization
- 5+ years of progressively responsible
systems analysis experience or, equivalent work experience
- Ability to work in a team environment
- Thorough understanding of the
Application Development Life Cycle and the ability to lead efforts
in implementing life cycle practices
- Excellent decision making and
problem solving skills
-
Desired Skills, Knowledge
and Experience:
- Experience with Web-enabled
solutions, desirable, but not required.
- Experience with implementing
vendor provided solutions desirable, but not required.
- ITIL Certification a plus.
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