- Position Description:
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- Responsible for capturing business
demand and translating that demand into computer utilization
models for planning, budgeting, and prioritizing project asset
needs to ensure consistent delivery of computing services to
meet business needs.
- Maintain performance data collector
software, performance database, and reporting software. Develop
performance tuning architecture to monitor, analyze, tune, measure,
and report on service utilization for selected platforms.
- Work with application teams
to implement any tuning initiatives and benchmark application
performance prior to production rollout.
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- Responsibilities:
- Manage performance measurement
data and maintain performance database.
- Monitor, analyze, and report
on performance data with respect to established system thresholds.
- Identify tuning opportunities
and provide recommendations.
- Work with appropriate personnel
to implement any tuning initiatives.
- Participate and provide performance
data for problem solving.
- Trend and forecast resources
requirements to meet normal growth and business plans.
- Meet with key internal technology
representatives and develop strategy to obtain business metrics,
growth requirements, and SLA requirements related to capacity
planning.
- Establish application profiles,
baselines and evaluation periods for use of services.
- Conduct regular capacity planning
and performance tuning meetings.
- Publish capacity and performance
management reports.
- Participate in application performance
benchmark exercise.
- Provide inputs to the budget
cycles.
- Participate in team collaboration
and strategic planning efforts.
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Required Skills, Knowledge
and Experience:
- Bachelors degree in Computer
Science or equivalent experience in a technically related field.
- 5+ years technical experience
with mainframe and mid-range platforms, capacity/performance
model development, performance measurement, application performance
tuning, and system administration.
- Must have in-depth knowledge
of at least two major systems (MVS, UNIX, Windows, CICS, DB2,
Web Sphere, Oracle, Informix, Network, Storage Area Networking,
or Application development).
- Experience with analytic analysis,
simulation, or data modeling.
- Skills in coding, testing, and
problem solving and analysis desired.
- Knowledge of programming languages
(e.g. MXG, SAS, C, Perl, HTML, PHP, SQL, COBOL, ASSEMBLER, EZTRIEVE,
and CA/Gen).
- Knowledge of Capacity, Performance,
and monitoring tools (e.g. BMC Performance Assurance, Omegamon,
Vantage, and Openview, Big Brother,Introsocope, Quest Spotlight,
and SAS/ITRM).
- Ability to understand complex
system and application architecture.
- Ability to provide advanced
technical training and consulting to IT.
- Rapidly learn new technologies
and recommend / implement those determined to be beneficial to
the company.
- Basic project management skills;
time management skills; multi-task and prioritize work loads;
demonstrated analytical capabilities; recognize and adapt to
budget and timeline constraints; build consensus with team members
and resolve conflicts amiably.
- Strong interpersonal skills;
work effectively in dynamic environment with a broad range of
end-user configurations; participate in a team environment and
build strong working relationships.
- Strong communication skills
(oral and written); communicate effectively with support peers,
end users, and all levels of corporate management; effectively
communicate technical concepts to a non-technical audience; manage
vendor communication; ability to create and host presentations.
- Working knowledge of Microsoft
Office software required.
- Provide leadership and guidance
to teammates
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